Terms and conditions

All collected information - such as your name, address, phone number, email address, etc. are registered in ElClay's database and stored for communication with you and to deliver you the product. Third parties, such as payment provider and shipping provider are also having your data, however, you can ask for your stored data any time and we'll provide it to you anytime free of charge.

We are collecting cookies in order to find our more about our customers, but again, these information are not provided to any other party.


If you wish to cancel, modify or access your purchase, you can inform us by contacting us on hello@elclay.com or +45 50 17 50 29

As a customer you have 14 calendar days to exercise your right to withdraw from the contract if you are not satisfied with the product you purchased.

You can find more detailed terms and conditions on the bottom of your checkout.